MEMBER SERVICES VOLUNTEER ROLE DESCRIPTION
|
Title of Role |
Member Services Volunteer |
|
Goal of Role |
Grow and strengthen the YMCA family by welcoming new members, building relationships with existing members, and creating an atmosphere of familiarity and support for all. |
|
Tasks and Activities |
· Welcome members as they enter the facility · Respond to members’ questions · Promote programs in youth development, healthy living, and social responsibility · Engage members in conversation · Help keep clean towels available for members · Occasional filing tasks |
|
Age requirement |
18+ |
|
Length of commitment |
6 months |
|
Estimated hours/month |
2 - 10 hours/week |
|
Scheduling |
☐ At volunteer’s discretion ☒ At specified times: Monday-Friday 10:00 a.m.-1:00 p.m. or Monday-Friday 4:30 p.m.-7:30 p.m.
|
|
Location(s) |
Richmond Hill YMCA |
|
Dress Code |
Y t-shirt and black or khaki pants or skirt (Will be provided by branch) |
|
Qualifications and skills desired |
· Model warm customer service skills · Exhibit patience in communicating with individuals of all ages and backgrounds · Be dedicated to member safety and the cause and mission of the YMCA |
|
Training and other requirements |
· Volunteer application · Face-to-face interview · Criminal Background Check · Signed Code of Conduct · Completion of Volunteer Orientation |
|
Supervised by |
Name: Mary Arocha Title: Executive Branch Director Email:Mary.Arocha@ymcaofcoastalga.org Phone: 912-756-5856 |
